Microsoft Dynamics for Retail industry
The power of Dynamics 365 Finance and Operations for Retail lies in the cohesion of how channels are brought together. Even though each workspace is intended for a different task, Dynamics 365 Finance and Operations for Retail has cohesion built from the ground up. That is the goal of the omnichannel offering.
Microsoft Dynamics 365 Finance and Operations for Retail is an end-to-end solution for mid-size and enterprise retailers that offers multi-channel management, point of sale, store operations, e-commerce, merchandising, enterprise resource planning, some other capabilities and so much more.
Microsoft Dynamics Retail is a modern, unified retail solution that reduces complexity for retailers, allowing them to focus on connecting with customers and empowering their employees across all channels. It empowers organizations to deliver a complete shopping experience to their customers.
Kapel Global Advantage
You will need a holistic approach. It’s not about just connecting devices and products or just about applying advanced analytics to what you do today. To unlock new business value, you need to connect equipment, analyze data, visualize information and integrate people and processes to be able to make decisions in a productive way. With this level of connectivity and insight, your equipment and products become new higher value digital services that are predictive, proactive and personalized.
Omnichannel offering in Microsoft Dynamics 365 for Retail
Unlike retail software built to solve the problems of the past, Dynamics 365 Finance and Operations for Retail delivers powerful, role-tailored, omnichannel scenarios seamlessly through a modern, unified technological offering. This reduces complexity for retailers so that they can focus on empowering their employees to deliver differentiated and personally relevant customer experiences.
Key concepts of the solution are centralized dial-up management and multiple channels that include brick-and-mortar stores, e-commerce stores, and call centers. Dynamics 365 Finance and Operations for Retail supports both traditional Retail Point of Sale and Modern Point of Sale which can be used on mobile and tablet devices.
Make your omnichannel retail business dynamic with Dynamics 365 Commerce
In the recent launch, Microsoft has announced a new application that gives retailers the tools to manage their business online. The new application Dynamics 365 Commerce will allow brands to create detailed personalized product web pages with support of customer ratings & reviews.
In order to make the growing flood of customer towards online brands manageable, Microsoft’s Dynamics 365 Commerce integrates with other Microsoft applications allowing seamless businesses communication. The secure & scalable solution meets the demands of both customers & businesses equally
360° omnichannel for stores, e-commerce and attractions
Sales, inventory management, bookkeeping and finance in one system.
Kapel Global Retail is a future-proof POS system for retail and attractions. The POS system is fully integrated with Business Central. The solution comes with a responsive design, perfect for touch PCs, and as a mPOS on tablets and smart phones.
Your customers expect use all kinds of devices and platforms when shopping with you. Offline and online channels are mixed and unified like never before. The purpose of an omnichannel strategy is to give your customers the same shopping experience online as in your brick and mortar store.
Integrated omnichannel retail is the most efficient way to reach your customers, no matter what sales channel they prefer. You benefit from a comprehensive overview of customers, inventory and sales data, that saves you time that can be spent developing your business further.
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