D365 Field Services Automation
Field service management is about more than just having the right tools for the job no matter where you are. It’s about being able to connect with your most important asset, your customers.
For organizations providing field-based services to their clients, Dynamics 365 Field Service helps maximize customer satisfaction and improve resource productivity for on-site installation, maintenance, and break/fix services.
Optimise your resources
Increase productivity and profits by fitting in more appointments per day with optimised routes and assignments, and give technicians complete customer and job data on their mobile devices.
Transform your field service operations
Improve first-time fix rates with heads-up, hands-free video calling that allows field technicians to share what they see and get immediate help from offsite experts.
Detect and resolve service issues remotely
Prevent service calls by remotely detecting and resolving issues using the Internet of Things (IoT).
Manage your mobile workforce for Field Service
Microsoft Dynamics 365 for Field Service makes it easier for organizations to manage a large workforce and deliver products and services directly to their customers locations. A focal point of field service is the interactive schedule board, here dispatchers can see and manage the work assigned to their workforce.
This makes it easy for dispatchers to respond to customer requests and get the most qualified technician for the job. You could automate and optimize scheduling process to dispatch the right technician and make sure to the get the maximum value out of your resources.
Dynamics 365 for Field Service is a complete field service management software that includes service locations, service agreements, customer assets, predictive maintenance, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics.
As a customer preferred Microsoft partner of D365 for field service,Technologies Inc delivers complete end-to-end Dynamics 365 Field Service Management Solution and helps you to maximize your ROI on proactive technology services and investments by providing comprehensive solutions.
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